Criteria

Platforms are evaluated against the criteria below. Together, the criteria sum to 100 points, and a platform earns points for each criterion it meets. Some criteria have levels, so a platform can earn partial points for meeting them partway. The total score sets the grade, from A for excellent performance to F for very poor performance.

A

Excellent

90 to 100 points

B

Good

80 to 89 points

C

Average

70 to 79 points

D

Poor

60 to 69 points

F

Very Poor

Below 60 points

Our evaluation criteria

CriterionWeight

Legacy contact management

The platform lets you designate, update, or remove one or more legacy contacts.

35%

Default outcome when no action is taken

The default deletion or retention policy explicitly states what happens when no legacy contact is designated and no action is ever taken.

20%

Posthumous account and data management

The platform provides users with options for how their account and data are handled after death. Higher scores are awarded to platforms that offer granular control over the disposition of specific types of data.

  • 10 ptsUsers can specify different outcomes for different types of data (e.g., preserve some data and delete other data)
  • 5 ptsUsers can choose between multiple predefined outcomes for the account (e.g., memorialization or deletion)
  • 0 ptsThe platform provides only one posthumous outcome
10%

Legal documentation for verification

The platform verifies death or incapacitation before granting access. Full points are awarded to platforms that require legal documentation, such as a death certificate or court order.

  • 10 ptsLegal documentation is required (e.g., death certificate, court order)
  • 5 ptsA designated contact is granted access after a waiting period, during which the account holder can cancel the request
  • 0 ptsNo formal verification process (e.g., death is inferred from account inactivity)
10%

Limited or prevented access to shared content

Legacy contact access to shared or co-owned content is limited or prevented entirely. For example, shared conversations are excluded from legacy contact access by default.

10%

Dedicated digital legacy policy page

The platform has its own dedicated policy page that addresses what happens to an account after death.

5%

AI training opt-out

The platform provides an opt-out from having a user's data used for AI training.

5%

DeadBot opt-out

The platform provides an opt-out from having a user's data used for DeadBot creation.

5%